These Terms of Service ("Terms") govern your use of SignalTuned ("the Service"), operated by Signal Tuned LLC, a Connecticut limited liability company ("we," "us," or "the Operator"). By accessing or using the Service you agree to these Terms. If you do not agree, do not use the Service.
1. The Service
SignalTuned is a fantasy football rankings and analysis tool. It computes dynasty, redraft, and keeper rankings calibrated to your league's exact scoring settings, derived mathematically from historical NFL production data. The Service is offered as a subscription product with a free tier and a paid Pure Signal tier. Features may evolve over time; we reserve the right to add, remove, or modify features with notice as described in Section 22.
2. Acceptable use
You may use the Service for personal fantasy-football analysis. You may not:
- Resell, sublicense, or redistribute the Service or its outputs as your own product.
- Scrape, mass-export, or programmatically harvest the Service's data, rankings, or recommendations beyond your own personal use.
- Reverse-engineer, decompile, or attempt to extract source code of the Service.
- Use automated systems (bots, crawlers) to access the Service except as permitted by published API endpoints.
- Use the Service to violate any law, infringe any third party's rights, or impersonate anyone.
- Share your account credentials with others. Each account is intended for individual use.
3. Account
You create an account by providing your email and either clicking a magic-link sign-in message or authenticating through the Clerk-managed sign-in flow. You are responsible for keeping your email account secure. The Service does not require or store passwords. You may delete your account at any time via the user menu, the Account settings, or by sending a deletion request to [email protected]; deletion is permanent.
4. Subscription billing and auto-renewal
Pure Signal subscriptions automatically renew at the end of each billing period until you cancel. The following terms apply:
Annual subscriptions renew once per year on the anniversary of your first paid charge, at the same price you paid, unless you are on a promotional or founder rate that explicitly states otherwise; see Section 6 below.
Monthly subscriptions renew once per month on the anniversary of your first paid charge.
Founder annual subscriptions are governed by the Founder Rate Lock terms in Section 6. The locked $19/year rate applies for 5 years from the date of initial subscription; after the 5-year window, founder subscribers continue at the then-current standard rate while subscribed.
Pre-renewal notification. We send a renewal reminder by email at least 7 days before each renewal date, stating the renewal amount and the renewal date. You may update your payment method or cancel at any time before the renewal date.
How to cancel. Sign in to your account and visit the Customer Portal link in any of our billing emails. Cancellation requires a single click; no phone call, retention sequence, or email request required. You may also cancel by emailing [email protected] with "cancel subscription" and your account email; we will process the cancellation within 24 hours and reply with confirmation.
When cancellation takes effect. Cancellation stops future renewals. You retain access through the end of the billing period you have already paid for; no partial-month or partial-year refunds are issued on cancellation alone. See Section 5 for the separate 30-day refund window.
Payment failure. If a renewal charge fails (declined card, expired card, insufficient funds), we will retry up to 3 times over the following 14 days and send notice to your account email. If the charge remains unsuccessful after 14 days, your subscription will be marked past-due and access will be limited to the free tier until payment is resolved. Founder pricing rates are forfeited if payment lapses; see Section 6.
California Automatic Renewal Law. California residents: this Service complies with Cal. Bus. & Prof. Code Section 17602. In addition to the cancellation methods above, California residents may cancel by emailing [email protected] with "cancel subscription" in the subject. Cancellation will be processed within 24 hours.
Federal Click-to-Cancel Rule. We comply with the FTC Click-to-Cancel Rule (16 CFR Part 425, effective May 2024). Cancellation is at least as simple as the original sign-up flow. Cancellation requests are honored without retention attempts.
5. Refunds
We offer a 30-day refund on any paid subscription. To request a refund, email [email protected] within 30 days of the original charge with your account email and Stripe receipt or charge ID. Refunds are processed within 7 business days to the original payment method.
Annual subscriptions. The 30-day refund applies only to the most recent annual charge. Renewals are eligible for refund only within 30 days of the renewal charge; they are not retroactively refundable beyond that window. To avoid auto-renewal charges, cancel before your renewal date.
Monthly subscriptions. The 30-day refund applies to the first month. Subsequent monthly charges are non-refundable; cancellation stops future charges but does not refund the current month. Your subscription remains active until the end of the billing period you paid for.
Founder pricing refunds. A refund of a founder subscription returns the founder slot to the available pool, allowing another user to claim it. If you refund within 30 days and then re-subscribe later at founder pricing, you will only receive founder pricing if a founder slot is still available at the time of re-subscription. Founder pricing is not held in reserve following a refund. See Section 6 for the 5-year rate-lock window effect on re-subscription.
Refunds at our discretion. Beyond the 30-day windows above, refunds are at our discretion. We typically grant refund requests if the Service had a verified outage affecting you, if you were charged due to a billing error on our side, or if you did not receive value through circumstances outside your control. Contact [email protected] with the details and we will respond within 48 hours.
6. Founder Rate Lock
Scope of the rate lock. "Founder pricing" means: the first 50 active signups to Pure Signal received the founder annual rate of $19/year, locked for 5 years from the date of initial subscription. After the 5-year window, founder subscribers continue at the then-current standard rate while subscribed.
The lock applies only while your founder subscription remains continuously active. If your founder subscription lapses for any reason (non-payment, cancellation, payment failure, voluntary downgrade), the locked-in rate is forfeited. Re-subscribing after a lapse occurs at the then-current standard rate; the locked rate is not held in reserve and is not transferable.
Cohort slot. Each founder occupies one of the 50 cohort slots. The slot returns to the available pool on cancellation or lapse. While the cohort remains open, a refund returns the founder slot to the pool. Re-subscribing within 30 days of a refund will only succeed at founder pricing if a slot is still open at that time; if the cohort has filled in the interim, re-subscription is at the standard rate.
After the 5-year window. When a founder subscription crosses the 5-year anniversary of its initial subscription date, the next renewal occurs at the then-current standard rate. We will provide at least 30 days' advance email notice before the first standard-rate renewal stating the new rate, the renewal date, and how to cancel before the renewal if you no longer want to continue.
The cohort slot remains held as long as the subscription stays continuously active, even after the rate-lock window has ended. A founder who continues at the standard rate after year 5 retains their cohort slot and any associated founder-only benefits.
Founder pricing scope. Founder pricing applies to Pure Signal and to additions to the Pure Signal feature set within the rate-lock window. If we introduce a new product tier above Pure Signal during the rate-lock window, founder pricing on Pure Signal continues at $19/year; the new tier is offered separately at its own pricing.
Service discontinuation. If we discontinue the Service during the rate-lock window, founder annual subscribers will receive a prorated refund for the remaining unused portion of their current billing period. We commit to providing at least 90 days' email notice before any discontinuation of the Service. Founder cohort membership does not survive Service discontinuation.
7. Pricing changes
We may change pricing for new subscribers at any time. Pricing changes affecting existing subscribers are governed by the following:
Founder subscribers within the 5-year rate-lock window. As stated in Section 6, the founder annual rate of $19/year will not be raised for founder subscribers whose subscription remains continuously active during the rate-lock window.
Founder subscribers past the 5-year rate-lock window. Once your founder rate lock expires, your subscription continues at the then-current standard rate. You will receive at least 30 days' advance email notice before the first standard-rate renewal.
Standard-rate subscribers. We will provide at least 30 days' advance email notice before any renewal-price increase takes effect. The notice will state the current rate, the new rate, the date the new rate takes effect, and how to cancel before that date. If you do nothing in response to the notice, your subscription will renew at the new rate on the next renewal date.
Price decreases. If we lower prices for new subscribers, we will not automatically lower the rate for existing subscribers. However, if you contact [email protected] requesting the lower rate, we will honor it at your next renewal in most cases. Founder rates within the 5-year window remain in force for founder subscribers regardless of standard-rate decreases.
Tax and regulatory changes. Prices stated above are exclusive of applicable taxes. If sales tax, VAT, or similar regulatory charges become applicable in your jurisdiction, they will be added at checkout and at renewal. Stripe Tax calculates these automatically.
8. Payment disputes and chargebacks
If you have a billing concern, contact [email protected] before initiating a chargeback with your payment provider. We aim to resolve billing concerns within 48 hours and grant refunds as described in Section 5 without escalation.
If you initiate a chargeback with your payment provider before contacting us, your access to the Service may be suspended pending resolution. If the chargeback is determined to be invalid (for example, you actively used the Service during the disputed period), we may charge a $25 administrative fee to the payment method on file to recoup Stripe chargeback processing costs.
9. Third-party data and services
The Service uses data from nflverse (MIT), cfbfastR-data (MIT), collegefootballdata.com (commercial-friendly), and the Sleeper API (public). We are not affiliated with any of these providers, the National Football League, or any team. Trademarks remain the property of their respective owners. The Service uses Stripe for payment processing, Clerk for identity, Resend for transactional email, and Railway for hosting infrastructure; see our Privacy Policy for details on data-sharing with these processors.
10. Intellectual property
The Service, including its rankings methodology, analysis tools, scoring engine, user interface, and content, is the property of Signal Tuned LLC and is protected by U.S. and international copyright, trademark, and other intellectual property laws. You receive a limited, non-exclusive, non-transferable license to use the Service for personal fantasy-football analysis as described in these Terms. You do not acquire any ownership interest in the Service through your use of it.
"SignalTuned" and the SignalTuned wordmark are trademarks of Signal Tuned LLC. You may not use these marks without our prior written permission, except to refer to the Service in editorial or news contexts.
11. Disclaimer of warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. The Service makes no guarantees about the accuracy, completeness, or timeliness of rankings, recommendations, or projections. Fantasy football is inherently uncertain; no methodology guarantees winning outcomes. Use the Service at your own risk. Decisions you make based on the Service outputs are your own.
12. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SIGNAL TUNED LLC AND ITS OFFICERS, MEMBERS, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE.
Our total aggregate liability to you for any claim arising from these Terms is limited to the greater of (a) the amount you paid to use the Service in the 12 months preceding the claim, or (b) $100. This cap applies regardless of the legal theory under which the claim is brought.
13. Indemnification
You agree to indemnify, defend, and hold harmless Signal Tuned LLC and its officers, members, and agents from any claim, loss, liability, or expense (including reasonable attorneys' fees) arising from (a) your use of the Service in violation of these Terms, (b) your violation of any law or third-party right, or (c) any content or material you submit to the Service.
14. DMCA / takedown
If you believe content on the Service infringes your copyright, send a notice to [email protected] with: a description of the copyrighted work, the URL of the alleged infringement, your contact info, your good-faith statement that the use is not authorized by the copyright owner, and your statement under penalty of perjury that the information in the notice is accurate. We will respond within 14 days.
15. Termination
You may terminate your account at any time as described in Section 3. We may suspend or terminate your access to the Service at any time, with or without cause, with or without notice, including for violations of these Terms or where required by law. Sections 5 (Refunds), 8 (Payment disputes), 10 (Intellectual property), 11 (Disclaimer of warranties), 12 (Limitation of liability), 13 (Indemnification), 16 (Governing law), and 17 (Arbitration) survive termination.
16. Governing law and jurisdiction
These Terms are governed by the laws of the State of Connecticut, without regard to its conflict-of-laws principles. Subject to Section 17 (Arbitration), any dispute arising from these Terms or your use of the Service shall be resolved exclusively in the state or federal courts located in Fairfield County, Connecticut, and you consent to the personal jurisdiction of those courts.
17. Arbitration and class action waiver
Mandatory arbitration. Except for disputes that qualify for small claims court or that involve injunctive relief for intellectual property infringement, any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Service shall be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The arbitration shall be conducted in Fairfield County, Connecticut, by a single arbitrator. The arbitrator award is final and binding and may be entered in any court of competent jurisdiction.
Class action waiver. You and Signal Tuned LLC each agree that any dispute will be resolved on an individual basis only, and not as a class action, collective action, or representative action. You waive your right to participate in a class action against us.
30-day opt-out. You may opt out of this arbitration provision by emailing [email protected] within 30 days of first agreeing to these Terms with the subject "Arbitration opt-out" and your account email. Opting out does not affect any other section of these Terms.
18. Assignment
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign these Terms to any successor entity, affiliate, or acquirer of all or substantially all of our business or assets, with notice to you.
19. Severability
If any provision of these Terms is held to be unenforceable, the remaining provisions remain in full force and effect. The unenforceable provision shall be modified to the minimum extent necessary to make it enforceable while preserving the original intent.
20. Force majeure
We are not liable for any failure or delay in performing under these Terms resulting from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil unrest, government action, labor disputes, power or network outages, or third-party service provider failures.
21. Entire agreement
These Terms, together with the Privacy Policy referenced herein, constitute the entire agreement between you and Signal Tuned LLC regarding the Service and supersede any prior agreements or communications. No waiver of any provision is effective unless in writing.
22. Changes to these Terms
We may update these Terms. Material changes will be communicated to active accounts via email at least 30 days before they take effect. Non-material changes (typos, clarifications, formatting) take effect immediately. The "Last updated" date at the top reflects the most recent change. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.
23. Contact
Questions, notices, or legal correspondence: [email protected]. Mailing address available on request to Signal Tuned LLC.